How to read an electricity bill

The electricity and gas retailer is Audax Renovables.
  • PPE No.: the number of the electricity consumption point. It is an individual identifier of the collection point consisting of ... characters.
  • INVOICE NUMBER: a 9-character code that the seller assigns to each invoice so that it can be easily identified and found.
  • SETTLEMENT PERIOD: the period in which the energy for which the invoice was issued was used.
  • INVOICE DATE: the date on which the invoice was issued, which always falls after the end of the billing period.
  • BILL NUMBER: a 9-digit code that allows the customer to check consumption from our website
  • COUNTER: a 9-digit code that the distributor assigns to the meter for quick identification. 
  • GRID ACCESS FEE: The grid access fee is the amount that the reseller - Audax Renovables - pays to the distributor for the transmission of energy and other costs incurred by the distributor. Also called TPA (Third Party Access).
  • OFFER: a designation enabling the identification of the offer and the applicable prices. You can check the conditions and prices in the contract.
  • AGREEMENT END DATE: the date on which the current agreement expires.
  • POWER: you can check the power on the contract or electricity invoice. There you will find a box indicating the contracted capacity.
  • REF. NO. CONTRACTS: Distributor contract number identifying your contract with Audax Renovables.
  • TARIFF: depends on the contracted power (for example, if the power is lower than 10 kW, the tariff is 2.0).
  • POWER DISTRIBUTION FEE: the amount charged by the distributor for the use of the transmission and distribution network related to the contracted capacity.
  • ENERGY DISTRIBUTION CHARGE: the amount charged by the distributor for the use of the transmission and distribution network related to the energy fee.
This field contains the name and surname of the person who signed the contract with us and the exact address of the place to which the energy is supplied.
  • COMPANY: name of the company that ordered the energy supply or name and surname of the person who ordered the energy supply.
  • REGISTERED OFFICE: the street where the company is located or where the customer who ordered the delivery lives.
  • PPE ADDRESS: address of the apartment or premises to which the energy supply was ordered.
  • TOWN: the town where the apartment or premises to which the delivery was ordered is located and the postal code
  • ADDITIONAL CHARGES: fees added to the price from the gas or electricity offer, set by the Minister of Industry, Energy and Tourism in a manner independent of the seller. All sellers are required to add them to the invoice. The fees set by the Minister are: distribution fee, rental of equipment (e.g. meter) and taxes added to the bill: electricity tax and VAT. The Minister of Industry, Energy and Tourism publishes the amount of fees in the Journal of Laws (BOE), usually every three months, although the amounts published in the Official Journal currently apply. February 1, 2014
  • Recipient's tax identification number: tax identification number of the company or ID card number of the person who signed the contract.

The billing details include the power fee, energy fee, electricity tax and equipment rental fee.

The VAT rate 21% applies to the tax base, which is the sum of the above-mentioned fees. For example:

- Tax base: (Power) €12.92 + (energy) €22.56 + (tax) €1.81 + (rental) €1.01 = €38.30
- VAT 21%: €8.04
- Total: €38.30 + €8.04 = €46.48

  • THE POWER FEE is the price we pay for the contractual capacity agreed with the energy seller, not for the electricity consumed. The contracted capacity is subject to a fee regardless of whether any consumption has occurred, as it is a fee for the customer's ability to dispose of the energy. It is also called a flat fee or power billing fee.
  • ENERGY CHARGES are the cost of electricity used. It is calculated by multiplying the price per kilowatt hour (kWh) by the amount of energy consumed in a given period (this is information obtained from the meter). Also known as a variable fee, energy billing fee or consumption fee.
  • THE ELECTRICITY TAX AND THE EQUIPMENT RENTAL FEES are special fees that are determined by government electricity consumption. The method of calculating these fees is therefore determined by the tax regulations using a tax base of 4.864% increased by 5.113% due to the no longer existing fee for the maintenance of the coal mine (invoice 1.05113). The electricity tax is one of the fees set by the Minister of Industry, Energy and Tourism. The meter can be rented or owned. The first option prevails, which means that the client usually pays the appropriate amount for rent every month. The meter rental fee is one of the costs set by the Minister of Industry, Energy and Tourism and all energy sellers are obliged to collect it from their customers. It is added to each monthly invoice. The Minister may change the amount of fees regulated every three months. The rates are published in the Journal of Laws. The meter rental fee is also added to the subtotal of the invoice. Both fees are payable periodically by the customer to his reseller who provides the equipment. 
  • CASH/BANK: the entity to which you have instructed to make payments on a regular basis.
  • AMOUNT: the exact amount to be paid as indicated in the "Total Amount" field.
  • DATE OF PAYMENT: The date on which the payment for the invoice will be collected.

Thanks to meter readings, it is possible to know the actual amount of gas consumed by the customer. According to the data from the meter, an invoice is then issued.

The "Meter reading" column also provides other information:

  1. ACTUAL READOUT: made on the last day of the billing period covered by a given invoice.
  2. PREVIOUS READING: the reading made at the end of the previous billing period from which the consumption calculation for the current period began.
  3. CONSUMPTION: energy consumption in the current billing period is known by subtracting from the volume of the current energy reading the sum indicated by the meter during the previous reading.

All customers are charged for active energy, although depending on consumption and type of meter, the invoice may also include reactive energy and/or the highest recorded power.

In this section, Audax Renovables shows the m3 of gas used in the last 14 months.

  • DUE TAXES: include the so-called electricity tax and VAT
  • THE COST OF ENERGY PRODUCTION AND THE SELLER'S MARGIN: includes the costs of energy production incurred by power plants and the profit obtained by the energy seller.
    • OTHER COSTS FIXED BY AUTHORITY (including the annual fee for the tariff deficit). To the sums indicated in the table, the cost of renting the equipment, if applicable, should be added. 

Audax Renovables is a member of the consumer arbitration system under applicable law and alternative dispute resolution. More information can be found by clicking here.

  • CONTRACT REFERENCE: If you are an existing Audax Renovables customer and experience a delivery issue or breakdown, please contact your distributor with your Contract Reference number to identify your contract.
  • EMERGENCY CONTACT PHONE: In case of technical problems with the delivery, e.g. power outage, voltage drop, meter problems, etc., you can call the toll-free number of the distributor who is responsible for the quality of the delivery.
  • DISTRIBUTION SYSTEM OPERATOR: operator of the network that transports energy from the power plant to the final consumer.
  • PROVIDING A METER READING: by calling the number provided, you can provide a meter reading if it has not been taken by a distributor employee. The distributor is responsible for the quality of energy transmission and for taking readings.

Audax Renovables has its own internal customer service office, which is available from Monday to Friday from 9.00 to 22.00. You can contact us by:

Phone: +48 22 350 06 71
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Audax Renovables is happy to give you information about your energy system. The invoice shows two pie charts containing data about the electricity source. Your neighbors and other consumers benefit from the same energy we provide to you. The charts contain information on the unification and nationalization of electricity distribution networks by the government, which guarantees customers the same services and uniform quality, regardless of the company with which you sign an electricity supply contract.

In this column, using the information presented pictorially, you can check what percentage of energy from each source is part of the production mix in the Spanish electricity system. At the same time, you will see the difference between these proportions and the corresponding percentages in the energy mix used by Audax. 

In the first chart, entitled "Production mix in the Spanish electricity system", the various energy sources that make up this mix are shown; next to each of them there is a percentage that a given type of energy accounts for in total electricity produced. The second graph, titled "Audax Renovables Vendor Mix", also shows the percentage of each of the energy types that make up the mix, but in this case for a particular vendor, Audax Renovables.
The table was the basis for the graphs because it shows the origin of the energy we use. According to the Spanish Electricity System, for about 10 years Spain has been exporting more energy than it imports, although the difference is not large.

There are two charts here. The first one shows carbon dioxide emissions, and the second – radioactive high-level waste. In both we see the average for Spain in terms of environmental impact.

Now you can view your electricity invoice and fully understand all the sections that make it up. 

Audax energy mix: we only sell electricity from renewable sources in 100%.

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